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Water Well Drilling Services

Will I need a permit?    Yes, in Quebec a well permit should be obtained before or shortly after drilling and the permit number must be given to the drilling company for the Ministry of Environments well records. We encourage customers to have the well permit in order prior to drilling.
What about the pump?    When we finish drilling the well will be capped, chlorinated and ready for pump installation. We can provide pump service or you can find your own pump installer, it is completely up to you. Our pump installer is a respected figure in the industry and provides excellent customer service and work.   
How often should I replace my pump?   The average life of a pump is between 10-12 years. Some people replace their pump when they are about 10 years old to avoid the possibility of it breaking down and leaving them waterless.
Is my well water safe?  Well water is typically safe from the get go, but you may choose to have a water test done. It is also recommended that you have water tests done on a yearly basis.
My water has a different taste or smell, what do I do?   If your water changes taste, colour or smell suddenly, we recommend having it tested to make sure nothing has contaminated your drinking water. Most of the time there is nothing wrong, but it is always better to be safe than sorry as the old proverb goes.

Where should a new well be located?    A new well must be a certain distance from septic tanks, buildings or any possible source of contamination. We can go to the site and clarify any concerns you may have and show you where the well should go. 
I have no water in the house suddenly, what should I do?   First do the obvious and check that the power to the pump is still functioning properly. If this is not the issue, please give us a call directly and we will assist you with this problem.
 What is geothermal heat?    A geothermal heat pump is a central heating and/or cooling system that pumps heat to or from the ground. It uses the earth as a heat source in the winter or a heat sink in the summer. This design takes advantage of the moderate temperatures in the ground to boost efficiency and reduce the operational costs of heating and cooling systems, and may be combined with solar heating to form a geosolar system with even greater efficiency.  Geothermal heating costs more than conventional heating systems to start with, but pays itself off within 3-10 years. With a life span of 25 years for the inside components and 50+ for the ground loop system, geothermal is not only environmentally friendly but cost effective. 
What are the advantages of a geothermal heating system?   There are many advantages to geothermal systems. First and foremost, the heat pump does not burn any fossil fuels and is environmentally friendly. You will have no need for an air conditioning system, in fact, estimates put your combined heating and cooling costs at 50-80% less than conventional systems. The heat pump is very quiet and is installed inside the house so it lasts longer as it is not exposed to the elements.
What type of ground is best for geothermal systems?    Hard rock like granite tends to provide the best conductivity and therefore is very efficient in geothermal applications. Softer rock like limestone or materials like sand and clay will work just as effectively but you may need a few more feet of geothermal pipe installed.

For more information on Geothermal and grants in Canada please go to http://www.geo-exchange.ca/